MyMeSRA/System Administrator
Cases
Disputes freeze certificates; fraud cases can trigger board-reviewed revocation. All actions are audit-logged.
Disputes freeze certificates; fraud cases can trigger board-reviewed revocation. All actions are audit-logged.
Open disputes
2
Certificates frozen
Fraud investigations
1
Escalated to board
Nearing SLA breach
1
Within 2 days
| Case | Asset | Subject | Severity | Status | SLA |
|---|---|---|---|---|---|
FRD-118 | MV Ombak Biru | Duplicate identifier + valuation anomaly | High | Escalated | 2d |
| Case | Asset | Subject | Severity | Status | SLA |
|---|---|---|---|---|---|
DSP-330 | MV Teluk Intan | Ownership record correction request | Medium | Investigating | 5d |
DSP-331 | Tug Sri Warisan | Transfer authorization challenge | Low | Open | 9d |